SUPPORT
Disclaimer
There are no user-serviceable or replaceable parts inside of any piece of Apparel, the Antenna or the In-Cab Display, and opening or attemping to open any component or apparel will void the product warranty.
Attaching un-approved devices or fixtures to any SCAN~LINK component or apparel is likely to negatively affect performance, and may void any warranty.
TROUBLESHOOTING
DOCUMENTATION
Manuals
Product Briefs (Specifications)
Product Bulletins
Schematics
Warranty Documentation
Maximum Permissible RF Exposure Limits
SOFTWARE DOWNLOADS
HOW TO TUTORIALS
How to adjust detection range
How to pair Antenna Unit to Display Unit
How to install Rapid Pair
FAQs
Find answers to common questions about SCAN~LINK RFID safety systems, installation, and worksite applications.
What is a proximity detection system?
A proximity detection system uses RFID tags to identify workers and equipment near hazards, providing real-time alerts that enable quick, proactive action. Designed for high-risk environments like construction and mining, these systems enhance situational awareness, reduce accidents, and support safer, more efficient operations.
How does the SCAN~LINK proximity detection system enhance jobsite safety and efficiency?
The SCAN~LINK proximity detection system uses advanced passive RFID technology to detect workers in hazardous zones around heavy equipment. It provides real-time alerts to both operators and ground workers, ensuring immediate awareness of potential risks. This proactive system reduces the likelihood of struck-by incidents, improves situational awareness, and minimizes downtime caused by accidents. By integrating SCAN~LINK, companies can create a safer work environment while maintaining operational efficiency.
Is SCAN~LINK compatible with our existing fleet of mixed equipment?
Yes, SCAN~LINK's passive RFID technology integrates seamlessly across mixed fleets without requiring specific equipment brands or models. This includes all heavy machinery — excavators, bulldozers, cranes, loaders, skid steers, backhoes, forklifts, dump trucks, graders, wheel loaders, and more. Our Armour Detection System adapts to any mobile equipment configuration.
What equipment modifications are needed for installation?
Installation requires minimal modifications—just mounting our antenna unit and in-cab display. Most installations are completed within hours without disrupting daily operations or requiring specialized technicians.
How does SCAN~LINK perform in harsh weather conditions?
Our passive RFID technology operates reliably in rain, snow, dust, and extreme temperatures. Unlike camera-based systems that struggle with visibility issues, SCAN~LINK maintains consistent performance regardless of environmental conditions.
Does SCAN~LINK sell hard hats?
No, SCAN~LINK does not sell hard hats. However, we offer a convenient kit that includes RFID tags designed to be easily affixed to existing hard hats, enhancing safety without requiring additional equipment purchases.
What's the detection range and accuracy of the SCAN~LINK Armour System™?
SCAN~LINK detects tagged workers within customizable zones around equipment and can detect people up to 26 metres. Our passive RFID technology eliminates false positives by detecting people specifically, not objects or debris.
What ongoing maintenance is required?
SCAN~LINK requires virtually no ongoing maintenance. Passive RFID tags have no batteries to replace, and the Antenna Units feature robust, weatherproof construction designed for years of reliable service.
Do we need specialized training to operate the system?
No specialized training is required. Operators receive simple visual and audible alerts through the in-cab display, while safety managers access comprehensive data through our intuitive SCAN~VUE™ dashboard.
What is SCAN~VUE™?
SCAN~VUE™ is an advanced safety monitoring and analytics solution designed to enhance workplace safety, ensure regulatory compliance, and streamline incident management. It offers real-time monitoring, automated reporting, and actionable insights to help jobsite leaders protect their teams and improve operational efficiency.
How does SCAN~VUE™ help improve our safety program?
SCAN~VUE™ transforms detection events into actionable insights with real-time reporting, heat maps identifying high-risk areas, automated compliance reports, and trend analysis that enables proactive safety improvements.
How does SCAN~LINK help with regulatory compliance?
SCAN~VUE™ automatically logs every detection event with precise timestamps and worker identification, creating audit-ready documentation that demonstrates due diligence and supports compliance reporting requirements.
Can the system differentiate between authorized and unauthorized personnel?
Yes, each passive RFID tag contains unique identification data, allowing SCAN~VUE™ to track specific individuals and distinguish between employees, contractors, and visitors for comprehensive site safety management.
What type of safety analytics does the system provide?
SCAN~VUE™ delivers comprehensive analytics including near-miss frequency, detection patterns by time and location, worker behaviour trends, equipment utilization data, and customizable safety performance dashboards.
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